Any individual who knows me knows I am a Star Wars geek. I devote way far more time than I care to admit obsessing about the Star Wars films, collecting random star wars toys, and musing about the “what ifs” in the Star Wars universe. The other day, it occurred to me, “What if The Empire had implemented a Excellent Management Method on the Death Star?” So I believed a bit on this, and here’s what I consider could have helped The Empire in their endeavor to rule the galaxy if they only had place Excellent Management as a strategic initiative.
Project Management: From the time that the death star plan had been conceived, it took The Empire virtually 20 years to full the Death star. A project this massive requires a number of roles involved, and delegation of activities. The Death Star project management team consisted of 3 important persons – Grand Moff Tarkin, Darth Vader, and Emperor Palpatine. These are not the extra versatile managers, and are not above taking employee errors or missed deadlines with the aid of a lightsaber, force lightning or a death ray.
Probably if The Empire implemented a High-quality-Based Project Management Program, they would be able to clearly define the roles involved in the project, assign tasks to those roles, and handle the project from an aggregate level. Workflow keeps the project deliverables on track, and maybe this level of visibility would enable them to maintain handle, without the need of obtaining to resort to the Dark Side as their only implies of clairvoyance.
Document Management: Let’s be sincere – even The Empire could’ve applied a strong document management system. Provided the sheer size of the Death Star, with the thousands of “staff” that worked there, there would have been tens of thousands of records that would require to be controlled – Operate Guidelines, Job Descriptions, Procedures, Floor Plans, and the like. You would consider that with this “technological terror” The Empire constructed, there would be secure Document Management Technique in spot.
Then how did a little droid like R2-D2 plug into the network and was capable to download the Death Star plans like it was a space stroll in the park? My guess is that The Empire, in all its glory, was employing a file program to shop documents. If The Empire would have applied a Document Control technique like these in a Quality Management Technique, access to these especially sensitive documents would have been limited to these who had the correct access rights. Additionally, document manage can limit the information of specific fields inside the data, so that no sensitive information is accessed.
Employee Coaching Method: Without right employee education, then numerous organization run the danger of Excellent incidents, Security incidents, and other dangers to the organization. It appears to me that The Empire was not tracking coaching in a centralized technique. If they were, then they would have been able to see that nearly 80% of the Stormtroopers in The Empire could not hit a target with a blaster if their lives depended on it (and it frequently did). Or possibly gebrauchtsoftware would have uncovered the truth that their patrol procedures clearly miss safety breaches – Like 80 year old Jedis skulking about the tractor beam. Proper coaching technique enable managers to see visibility into not only who is educated, but also how nicely they are educated and irrespective of whether actions need to be taken to update education records for poor performance.
Supplier Management and Supplier Rating: Let’s face it – The Empire had to have contracted out to construct this Death Star. All the elements that go into creating a completed product rely on suppliers and contractors to help complete the process. When watching the film, we know that the Rebels discovered a weakness in the style of the Death Star (thanks to the weak document management method). If The Empire would have had a real-time inspection and rating technique, they would have been capable to inspect that access port, and send out a Corrective Action to the knuckleheads who believed putting a direct access to the Death Star core was a excellent concept.
Nonconformance, Audits and Corrective and Preventive Action: Let’s stay on this, then. Clearly, we know that the Death Star had a defect. It was only in the final hour did The Empire realize the danger, and by that point it was as well late. If they had a excellent system in spot, they would have identified this flaw, whether or not by means of typical space Audits (or at the really least an Audit via tremors in the Force), or a Nonconformance when the defect was installed, and issued a Corrective Action to repair the challenge. Clearly, High quality took a backseat to their overconfidence, and ultimately resulting in, properly… you know the rest.
Management Overview and Reporting: As I mentioned just before, the major project managers utilized worry as their principal motivator, and seldom relied on the data to aid them with Top quality. In the film, you see the officers of the Death Star sitting in a conference area, and not 1 of them produced a report – If they had a robust reporting program that collects good quality data from all areas of the Death Star, and rolls this information up to assistance figure out the top dangers and best top quality troubles, then possibly that meeting would have gone differently. Possibly if that poor guy had shown Darth Vader his most current Good quality Report, he wouldn’t have gotten the old “force choke” from the Dark Lord of The Sith. Possessing a top-level reporting technique that presents the High quality Program challenges in a single view may possibly have mitigated their risks.